Limited numbers of reprints are available for the articles described below.

A DHMO Value Checker and Understanding Drivers of Dentist's Behavior Employee Benefits Journal; 24 (4): 24-27.

Although the majority of employees enrolled in dental HMOs are satisfied, some have experienced difficulties obtaining appropriate and timely care. This work describes the balance of risks and rewards that drive plan policies. The article features value checker to assess dental HMO performance.

Analysis Of How A New Administrator Can Unexpectedly Change A Dental Plan Design Spencer's Research Reports, 3-19-99: 325.43-1

Plan documents are supposed to accurately describe how a plan works and what is and is not covered. However, there are subtle differences in the way administrators interpret plan language, and when the verbiage is not specific, they improvise. This can virtually make a dental plan unrecognizable after changing administrators. This article describes how to avoid unwanted plan changes.

Sample X-ray Manual 1998-1999 Ohio Dental Association Sourcebook. Columbus: The Ohio Dental Association; 1998: (003-087x) 40-1.

This work was published as a template to assist dentists in complying with requirements to maintain a manual and training for dental staff. There is basic insight into radiation biology and the rationale to protect both patients and operators from unnecessary x-ray exposure.

Considerations Before Contracting With a Dental Care Network Medical Interface 1993; 6 (3): 32-4.

Originally written for HMOs, this piece applies to anyone wishing to contract with an existing DHMO network. Provider organizations are numerous and vary widely in experience and capability. Unlike medical care, most people who go to the dentist are healthy, and are seen frequently. A poor experience can negatively impact the entire medical benefit package.

You May Have A Dental Plan (and Not Know It) Managing Employee health Benefits 1993; 1 (3): 35-8.

The overlap between medical and dental plans is often unappreciated. This vintage article suggests ways to avoid duplicate payments and payment of inappropriately classified claims.

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